Return And Refund Policy

Your satisfaction is our priority. If you are not completely happy with your purchase, you may return most items within 30 days of delivery for a full refund.

Return Conditions:

  • Items must be unused, unworn, unwashed, and in original packaging.
  • Return shipping costs are the customer’s responsibility unless the item is defective or we shipped the wrong product.

How to Return:

  • Contact support@ralvoniquea.shop to request a Return Authorization and instructions.
  • Pack the item securely and include your order details.

Refund Processing:
Once we receive and inspect your return, refunds will be issued to your original payment method within 7-10 business days.

Non-Returnable Items:
Certain items like custom orders, gift cards, and final sale merchandise cannot be returned.

For questions about returns or exchanges, please contact our support team.