Return And Refund Policy
Your satisfaction is our priority. If you are not completely happy with your purchase, you may return most items within 30 days of delivery for a full refund.
Return Conditions:
- Items must be unused, unworn, unwashed, and in original packaging.
- Return shipping costs are the customer’s responsibility unless the item is defective or we shipped the wrong product.
How to Return:
- Contact support@ralvoniquea.shop to request a Return Authorization and instructions.
- Pack the item securely and include your order details.
Refund Processing:
Once we receive and inspect your return, refunds will be issued to your original payment method within 7-10 business days.
Non-Returnable Items:
Certain items like custom orders, gift cards, and final sale merchandise cannot be returned.
For questions about returns or exchanges, please contact our support team.